User journeys · Metra head office

Reports that answer the Monday questions

Which sources convert? How fast do repairs close? Where is occupancy soft, and how much is in arrears? Reports answers straight from the database the work happens in — no report queue, no Tuesday-morning CSV, no version two of the truth.

The full run, recorded

Recorded in the live product at 1280 × 800 against the seeded portfolio — unedited.

01

Lettings — the funnel and its sources

Lead to let, stage by stage, with conversion by marketing source and an eight-week inflow trend. Spend follows evidence.

Step 1: Lettings — the funnel and its sources
02

Operations — repairs and occupancy risk

Work-order mix by category, average completion time, homes in turn — and the occupancy watchlist, lowest first, before it becomes a void problem.

Step 2: Operations — repairs and occupancy risk
03

Money — remittance and arrears ageing

Net remitted to Metra against operator fees month by month, arrears aged into bands, and the average management fee across the estate.

Step 3: Money — remittance and arrears ageing
Next journey

A repair partner's whole day

Aspect Maintenance runs its Metra work — across 32 management companies — from one job-centric app.