A new enquiry becomes a guest card
Every renter starts as an enquiry. Metra Thrive captures each one as a guest card — a single record that carries the person, the home they asked about, their budget and timing, and every touch that follows. The leasing queue then makes sure nobody goes cold.
Recorded in the live product at 1280 × 800 against the seeded portfolio — unedited.
Add the prospect
One dialogue captures the essentials: name, the building of interest, what they're looking for and when they need to move. Contact details can follow later — the enquiry is never lost while you ask.
The guest card is born
The new record opens immediately, scored for readiness and already carrying its paper trail. The 'next step' panel tells the team exactly what good looks like: respond within four hours.
It joins the leasing queue
The queue is the team's shared to-do list, ordered by when each follow-up is due — new enquiries to answer, viewings to confirm, applications to chase. The new card takes its place automatically.
Every touch lands on the timeline
Log a call from the card and the stage advances on its own. The timeline is the institutional memory: months later, anyone can see who said what, when, and why a decision was made.
Booking a viewing →
A guided viewing scheduled in two clicks — and the whole day's diary in one calendar.