A repair, raised and resolved
Repairs are the heartbeat of resident satisfaction. Metra Thrive takes a report, triages it by priority, books a contractor, and closes the loop on the resident's own timeline — with the vendor's price captured for the month-end reconciliation nobody has to assemble by hand.
Recorded in the live product at 1280 × 800 against the seeded portfolio — unedited.
Raise the work order
Home, category, priority, and what the resident actually said. Source is tracked too — portal, phone call, inspection or Ava's AI intake.
The board shows the load
Maintenance runs as a board — new, triage, scheduled, in progress, done. Emergencies surface on the dashboard so a burst pipe never waits behind a dripping tap.
Assign and book
Choose the contractor, set the visit. The job lands in that partner's own app the moment you save — no phone tag, no forwarded emails.
Complete, on the record
Completion timestamps the job, prices it for the vendor invoice, and posts the news to the resident's timeline — the same thread their original report lives on.
Renewals, offers and periodic tenancies →
Every tenancy ending in the next 120 days, and the offer that keeps the good ones.