User journeys · Metra head office

The monthly payout run

This is the platform's signature move. Every month, each operator's statement — collections, management fee, new-let fees, renewal fees, maintenance markup, reimbursements — is computed from what actually happened in lettings, not from invoices anyone typed. The run drafts live, gets approved, and pays with every line traceable to its events.

The full run, recorded

Recorded in the live product at 1280 × 800 against the seeded portfolio — unedited.

01

The live draft

Before you build anything, this month's numbers are already forming: collections to date and the fees they imply, per operator, updating as lettings work happens.

Step 1: The live draft
02

Build the run

One action freezes the draft into a run — 120 statement lines, from collections and lease events the platform witnessed itself.

Step 2: Build the run
03

Read any line

Each operator's line shows the arithmetic: what was collected, each fee against its rate, and the net due. The management agreement, executed as software.

Step 3: Read any line
04

Approve

A second pair of eyes approves the run — status, timestamp and approver on the record.

Step 4: Approve
05

Mark it paid

Payment closes the month. Three runs on file now tell the story any auditor wants: drafted from events, approved by a person, paid on a date.

Step 5: Mark it paid
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